Get in Touch
The Cobalt Rendix team assists with questions about accounts, funding, withdrawals, charts, and AI features. Support is provided through official channels — no personalised investment advice or profit guarantees.
Email us for additional support
Before reaching out, please have your account email, subject matter (registration, payment, technical), and any relevant screenshots prepared. Detailed information helps us resolve your issue faster and reduces delays.
Requests regarding active trades or pending withdrawals are prioritised where feasible. For your protection, we will never ask for your full password or two-factor authentication codes via unsolicited emails.
If you have yet to register, you can create an account within minutes on the sign-up page, then return here with any questions. Also, check the FAQ for information on fees, security, and markets available.
Please include a clear subject line (e.g. “Pending Withdrawal”, “2FA Problem”, “Fee Inquiry”). Most queries receive an initial response within hours; high volume or payment verification may cause delays, but updates will be provided.
